Refund Policy – EngageElixir Social Media Agency
At EngageElixir Social Media Agency, we strive to provide our clients with the highest level of service and satisfaction. If you are not entirely satisfied with our services, we offer a refund policy to ensure your peace of mind.
1. Refund Eligibility:
Refunds may be requested within [number of days] days of purchase for any unused portion of our services. To be eligible for a refund, you must provide a valid reason for your dissatisfaction and demonstrate that you have made a reasonable effort to work with us to resolve any issues.
2. How to Request a Refund:
To request a refund, please contact our customer support team at [email address] or [phone number]. Please include your name, contact information, the reason for your refund request, and any relevant details about your purchase.
3. Refund Processing:
Once your refund request is received and approved, we will process the refund within [number of days] days. Refunds will be issued in the original form of payment used for the purchase, unless otherwise agreed upon.
4. Non-Refundable Items:
Please note that certain items may not be eligible for a refund, including but not limited to:
- Services that have already been provided or completed.
- Customized or personalized services that cannot be resold.
- Third-party fees or expenses incurred on your behalf.
5. Dispute Resolution:
If you are dissatisfied with the outcome of your refund request, you may escalate the matter to our management team for further review and resolution.
6. Changes to This Policy:
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
7. Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us at Support@engageelixir.com . We are here to assist you and ensure your satisfaction with our services.
By engaging with our services, you acknowledge that you have read and understood our Refund Policy and agree to abide by its terms and conditions.